Privacy Policy

Phoenix/Scottsdale, Arizona’s Premier Drug & Alcohol Treatment Center

Illuminate Recovery Privacy Policy

Effective Date: March 1, 2020

PRIVACY NOTICE

This privacy notice discloses the practices for Illuminate Recovery and our website; http://www.IlluminateRecovery.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

    • What information we collect;
    • With whom it is shared;
    • How it can be corrected;
    • How it is secured;
    • How policy changes will be communicated; and
    • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily provide us via email or other direct contact from you. We will not sell or disclose your information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about products, services, and changes to our privacy policy if needed.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Other Provisions as Required by Law

Numerous provisions and/or practices may be required because of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required.

If you feel that we are not abiding by this privacy policy, you should contact us immediately by writing or by telephone using the following information:

Company Information

    • Business Name: Illuminate Recovery LLC
    • Company Website: https://www.IlluminateRecovery.com

 

NOTICE OF HIPAA PRIVACY PRACTICES

EFFECTIVE DATE: March 1, 2020

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

 

UNDERSTANDING YOUR HEALTH RECORD/INFORMATION

Each time you visit a hospital, physician, dentist, or other healthcare provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment.   This information often referred to as your health or medical record, serves as a basis for planning your care and treatment and serves as a means of communication among the many health professionals who contribute to your care.   Understanding what is in your record and how your health information is used helps you to ensure its accuracy, better understand who, what, when, where, and why others may access your health information, and helps you make more informed decisions when authorizing disclosure to others.

YOU’RE HEALTH INFORMATION RIGHTS

Unless otherwise required by law, your health record is the physical property of the healthcare practitioner or facility that compiled it. However, you have certain rights with respect to the information.  You have the right to:

  1. Receive a copy of this Notice of Privacy Practices from us upon enrollment or upon request.
  2. Request restrictions on our uses and disclosures of your protected health information for treatment, payment, and health care operations. This includes your right to request that we not disclose your health information to a health plan for payment or health care operations if you have paid in full and out of pocket for the services provided. We reserve the right not to agree to a given requested restriction.
  3. Request to receive communications of protected health information in confidence.
  4. Inspect and obtain a copy of the protected health information contained in your medical and billing records and in any other Practice records used by us to make decisions about you.  If we maintain or use electronic health records, you will also have the right to obtain a copy or forward a copy of your electronic health record to a third party. A reasonable copying/labor charge may apply.
  5. Request an amendment to your protected health information.   However, we may deny your request for an amendment, if we determine that the protected health information or record that is the subject of the request:
    • was not created by us, unless you provide a reasonable basis to believe that the originator of the protected health information is no longer available to act on the requested amendment;
    • is not part of your medical or billing records;
    • is not available for inspection as set forth above; or
    • is accurate and complete.

In any event, any agreed upon amendment will be included as an addition to, and not a replacement of, already existing records.

  1. Receive an accounting of disclosures of protected health information made by us to individuals or entities other than to you, except for disclosures:
    • to carry out treatment, payment and health care operations as provided above;
    • to persons involved in your care or for other notification purposes as provided by law;
    • to correctional institutions or law enforcement officials as provided by law;
    • for national security or intelligence purposes;
    • that occurred prior to the date of compliance with privacy standards (April 14, 2003);
    • incidental to other permissible uses or disclosures;
    • that are part of a limited data set (does not contain protected health information that directly identifies individuals);
    • made to patient or their personal representatives;
    • for which a written authorization form from the patient has been received
  1. Revoke your authorization to use or disclose health information except to the extent that we have already been taken action in reliance on your authorization, or if the authorization was obtained as a condition of obtaining insurance coverage and other applicable law provides the insurer that obtained the authorization with the right to contest a claim under the policy.
  2. Receive notification if affected by a breach of unsecured PHI

 

OUR RESPONSIBILITIES

We are required to maintain the privacy of your health information. In addition, we are required to provide you with a notice of our legal duties and privacy practices with respect to information we collect and maintain about you. We must abide by the terms of this notice. We reserve the right to change our practices and to make the new provisions effective for all the protected health information we maintain. If our information practices change, a revised notice will be mailed to the address you have supplied upon request. If we maintain a Web site that provides information about our patient/customer services or benefits, the new notice will be posted on that Web site.

Your health information will not be used or disclosed without your written authorization, except as described in this notice. The following uses and disclosures will be made only with explicit authorization from you: (i) uses and disclosures of your health information for marketing purposes, including subsidized treatment communications; (ii) disclosures that constitute a sale of your health information; and (iii) other uses and disclosures not described in the notice.  Except as noted above, you may revoke your authorization in writing at any time.

CHANGES TO THIS NOTICE:  We reserve the right to change this notice and make the new notice apply to Health Information we already have as well as any information we receive in the future.  We will post a copy of the new notice on our website.

FOR MORE INFORMATION OR TO REPORT A PROBLEM

If you have questions about this notice or would like additional information, you may contact our Privacy Officer, at the telephone or address below. If you believe that your privacy rights have been violated, you have the right to file a complaint with the Chief Operating Officer or Chief Executive Officer/Owner at Illuminate Recovery LLC or with the Secretary of the Department of Health and Human Services.  The complaint must be in writing, describe the acts or omissions that you believe violate your privacy rights, and be filed within 180 days of when you knew or should have known that the act or omission occurred. We will take no retaliatory action against you if you make such complaints.

The contact information for both is included below.

U.S. Department of Health and Human Services

Office of the Secretary

200 Independence Avenue, S.W.

Washington, D.C. 20201

Tel: (202) 619-0257

Toll Free: 1-877-696-6775

http://www.hhs.gov/contacts

Illuminate Recovery LLC

Chief Operating Officer or Chief Executive Officer/Owner

10619 N. Hayden Rd

Suite A-108

Scottsdale, AZ 85260

info@illuminaterecovery.com

 

NOTICE OF PRIVACY PRACTICES AVAILABILITY

This notice will be prominently posted in the office where registration occurs.  You will be provided a hard copy; at the time we first deliver services to you.

HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED

This organization may use and/or disclose your medical information for the following purposes

Treatment:  We may use and disclose protected health information in the provision, coordination, or management of your health care, including consultations between health care providers regarding your care and referrals for health care from one health care provider to another.

 

Payment:  We may use and disclose protected health information to obtain reimbursement for the health care provided to you, including determinations of eligibility and coverage and other utilization review activities.

 

Regular Healthcare Operations: We may use and disclose protected health information to support functions of our practice related to treatment and payment, such as quality assurance activities, case management, receiving and responding to patient complaints, physician reviews, compliance programs, audits, business planning, development, management and administrative activities.

 

Appointment Reminders: We may use and disclose protected health information to contact you to provide appointment reminders.

 

Treatment Alternatives: We may use and disclose protected health information to tell you about or recommend possible treatment alternatives or other health related benefits and services that may be of interest to you

 

Health-Related Benefits and Services: We may use and disclose protected health information to tell you about health-related benefits, services, or medical education classes that may be of interest to you.

 

Individuals Involved in Your Care or Payment for Your Care: Unless you object, we may disclose your protected health information to your family or friends or any other individual identified by you when they are involved in your care or the payment for your care. We will only disclose the protected health information directly relevant to their involvement in your care or payment. We may also disclose your protected health information to notify a person responsible for your care (or to identify such person) of your location, general condition, or death.

 

Business Associates: There may be some services provided in our organization through contracts with Business Associates.   Examples include physician services in the emergency department and radiology, certain laboratory tests, and a copy service we use when making copies of your health record.   When these services are contracted, we may disclose some or all of your health information to our Business Associate so that they can perform the job we have asked them to do. To protect your health information, however, we require the Business Associate to appropriately safeguard your information.

 

 

Worker’s Compensation: We may release protected health information about you for programs that provide benefits for work related injuries or illness.

 

Communicable Diseases:  We may disclose protected health information to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.

 

Health Oversight Activities: We may disclose protected health information to federal or state agencies that oversee our activities.

 

Law Enforcement: We may disclose protected health information as required by law or in response to a valid judge ordered subpoena.  For example, in cases of victims of abuse or domestic violence; to identify or locate a suspect, fugitive, material witness, or missing person; related to judicial or administrative proceedings; or related to other law enforcement purposes.

 

Military and Veterans: If you are a member of the armed forces, we may release protected health information about you as required by military command authorities.

 

Lawsuits and Disputes: We may disclose protected health information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process.

 

Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release protected health information about you to the correctional institution or law enforcement official. An inmate does not have the right to the Notice of Privacy Practices.

 

Abuse or Neglect: We may disclose protected health information to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect, or domestic violence.   We will only make this disclosure if you agree or when required or authorized by law.

 

Fund raising: Unless you notify us you object, we may contact you as part of a fund-raising effort for our practice. You may opt out of receiving fund raising materials by notifying the practice’s privacy officer at any time at the telephone number or the address at the end of this document.  This will also be documented and described in any fund-raising material you receive.

 

Coroners, Medical Examiners, and Funeral Directors: We may release protected health information to a coroner or medical examiner. This may be necessary to identify a deceased person or determine the cause of death. We may also release protected health information about patients to funeral directors as necessary to carry out their duties.

 

Public Health Risks: We may disclose your protected health information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose such as controlling disease, injury, or disability.

 

Serious Threats: As permitted by applicable law and standards of ethical conduct, we may use and disclose protected health information if we, in good faith, believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.

 

Food and Drug Administration (FDA): As required by law, we may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

 

Research (inpatient): We may disclose information to researchers when an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information has approved their research.

 

 

 

Reach Out

For the best individual and group therapy for addiction in Arizona, please reach out today and speak with a treatment advisor. Call right now with any questions about our team, our therapies, or our programs. We have treatment advisors ready to take your call.

 

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